This notice explains how we use cookies that are placed on our website and how we collect, use and share the information they capture. It also explains the rights you have with regards to the data captured.
This notice applies to the processing of data and the use of cookies that are contained within our website. Please refer to our privacy notice for further information on how we process personal data for other purposes.
We are appointed by Homes England to manage Help to Buy schemes across:
Homes England are the data controller of the data processed. This means that they are responsible for deciding how data is collected, used and stored.
We do not collect personal data about you when you use our website. We do however use cookies to understand how users interact with it.
The cookies we use are anonymised and not used to identify you personally.
We put small files (known as 'cookies') onto your device to collect anonymised information about how you browse the site using that device.
Cookies are used to remember your progress and measure how you use the website so it can be updated and improved based on your needs.
These help make a website usable by enabling basic functions like page navigation. The website cannot function properly without these cookies. These cannot be declined.
When you first visit our website, you will see a pop-up welcome message. The message will ask for your permission to either accept and continue, manage preferences, or declinethat cookies that are placed on your device.
We will store a cookie in order to remember your chosen preferences and so that your computer knows you’ve seen the message and knows not to show it again.
These help website owners to understand how visitors interact with websites by collecting and reporting on anonymous aggregated usage information.
We use Google analytics software to collect information about how you use the website through performance cookies. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.
Google analytics stores information about:
You can find out more information about by reading Google’s overview of privacy and safeguarding data (opens in a new window).
We use a tool called GovMetric to collect information about the quality of the content on our website. This helps us to make improvements based on your feedback.
GovMetric uses the WebSurveys system uses Load Balancers to manage the distribution of incoming browser requests to the backend servers. To make this process as efficient as possible, each user is assigned a specific server which will fulfil their entire feedback process and this allocation is stored in a browser cookie*. Each time the user contacts the load balancer, this cookie will be used to direct the user to the correct server. There is nothing stored in this cookie that could be used to identify or track a specific individual.
The system also collects anonymised data about how many users access the service, and the type of web browser used.
|
Provider |
Purpose Google analytics stores information about |
this cookie will be
Expiry |
|
|---|---|---|---|
|
_ga |
Universal Analytics (Google) |
This helps us distinguish users within analytics, for example, by tracking if you’ve visited our site before, or are a new user |
2 years |
|
_gid |
Universal Analytics (Google) |
This helps us distinguish users within analytics, for example, by tracking if you’ve visited our site before, or are a new user |
24 hours |
|
_gat |
Universal Analytics (Google) |
Used to throttle request rate. |
1 minute |
|
_gac_<property-id> |
Universal Analytics (Google) |
Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. |
90 days |
|
AMP_Token |
Universal Analytics (Google) |
Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service. |
30 seconds to 1 year |
|
_utma |
|
Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. |
2 years |
|
_utmt |
|
Used to throttle request rate. |
10 minutes |
|
_utmb |
|
Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. |
30 seconds |
|
_utmz |
|
Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. |
6 months |
|
utm_source |
|
Stores information about which particular linkdirected a user to the website. |
|
|
utm_medium |
|
Stores information about which channel was used to drive traffic to the website, for example, a link in an email, or on another website. |
|
|
utm_campaign |
|
Stores information about a particular campaign that has been set up to encourage visitors the website. |
We use ShareThis to encourage website visitors who find our content interesting and useful to share it with others who may be interested.
ShareThis use three types of cookie:
We use social media to attract visitors to our website. You should be aware that third parties, including social media sites, may use cookies, web beacons and other storage technologies to collect or receive information from our websites and elsewhere on the Internet and use that information to provide measurement services and target ads.
When you first visit this website we will ask for your consent to place cookies on your device, and give you the option to manage your preferences.
If you chose to accept and therefore provide consent to the use of cookies, you can withdraw this consent at any time by following the instructions below.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org (opens in a new window) or www.allaboutcookies.org (opens in a new window).
Find out how to manage cookies on popular browsers:
Find out how to manage cookies on popular browsers:
To find information relating to other browsers, visit the browser developer's website
More information about how to opt out of the collection and use of information for ad targeting, or exercise such choice, is available online at:
Google Analytics - opt-out
Opt-out of Google Analytics (opens in a new window).
Twitter - opt-out
The code provided by Twitter to include functionality on our website may set cookies.
Opt-out of Twitter cookies (opens in a new window).
Facebook – opt-out
Facebook uses cookies if you have an account, use Facebook Products (including their website and apps) or visit other websites and apps that use the Facebook Products (including the Like button or other Facebook technologies).
Opt-out of Facebook cookies (opens in a new window).
LinkedIn opt-out:
LinkedIn use cookies on their sites (such as linkedin.com and slideshare.net) and mobile applications. Any browser visiting these sites will receive cookies from LinkedIn. They also place cookies in your browser when you visit non-LinkedIn sites that host their plugins (for example, LinkedIn’s ‘Share’ button) or tags.
Opt-out of LinkedIn advertising cookies (opens in a new window).
ShareThis opt-out
Opt-out of ShareThis data collection (opens in a new window).
Though personal data is not collected via the website, you may still wish to exercise your rights under data protection legislation.In certain circumstances you have the following rights over the processing of your personal data as described in this notice:
We must respond to a request to exercise these rights within one month. If you would like to submit a request, please contact the data protection officer.
The contact details for our data protection officer are as follows:
Data Protection Officer, Collins House, Bishopstoke Road, Eastleigh, Hampshire, SO50 6AD dataprotection@radian.co.uk Tel: 0300 123 1 567
If you are unhappy with any aspect of this privacy notice, or how your personal data is being processed, please contact our data protection officer.
If you are still not happy, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Tel: 0303 123 1113 Email: casework@ico.org.uk
