Help to Buy Agent for the South current response times

We are currently working within the following timescales:

• Authority to Proceed: approximately 2 working days
• Authority to Exchange: approximately 2 working days
• Confirmation to Developer: approximately 2 working days

LCHO Applications we are working within the SLA of 4 working days

In line with government advice, our teams are working remotely. We are unable to receive and process documents sent by post in a timely way. To avoid unnecessary delays, please use our online service to submit applications.


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